CONTACT US
Our Customer Care people are trained professionals, with years of experience in the travel insurance and general insurance fields. We do not work for commissions and recommend only the best solutions for your travel insurance needs. We are here to help you.
SUBMIT THE FORM BELOW TO SEND US A MESSAGE
PURCHASE QUESTIONS
U.S. / Canada – (877) 248-1275
Outside the U.S. – (843) 501-2180
Email: customercare@protectionbrands.com
Hours (Eastern Time)
Monday – Friday: 9:00am to 9:00pm
CLAIMS – START A CLAIM
Visit the claims page to initiate a claim and upload supporting documents.
CLAIMS – EXISTING CLAIMS
Claims hotline: 833-610-0736 (or) 843-501-1064
Claims fax: 800-560-6340
Claims/Coverage Questions email: playtravel.nw@insurestays.com
